Anthropic gates Claude ban appeals behind a login-only form

The appeal page for a banned Claude account only opens if you can still log in. Anthropic routes users whose accounts have been suspended or terminated to a "Request a review" screen at console.anthropic.com/appeal, which now redirects to a platform.claude.com host. An Anthropic support article covering the same surface says: "Our Safeguards team can further investigate why your account was disabled."

The form is reachable only via claude.ai/restricted, and only while logged in. Free, Pro, and Max users route through that screen. API customers hit a separate warning system first: per the same help article, "these warnings are linked to ongoing thresholds of violative behavior across their entire API account." That phrasing implies API bans follow cumulative warnings rather than a single flagged prompt.

Banned users keep some access. They can export data or delete their account, though the docs note "the data you're able to access and export may be restricted depending upon the Usage Policy violation." Organizations flagged for unusual activity route their appeal through the same restricted screen. Two of the AI experts we track shared the URL this week.