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Zoox Woos SF Riders With Influencers as Waymo Holds Lead

TL;DR

  • Amazon's Zoox has around 100 driverless vehicles in San Francisco and is leaning on influencers, community events and ad campaigns to court riders against Waymo.
  • Free rides from Zoox's waitlist are limited to SoMa, the Mission and the Design District; Waymo's Bay Area service area exceeds 260 square miles.
  • Zoox's only paid robotaxi service today runs in Las Vegas, with a paid San Francisco launch planned for the second half of 2026.

Amazon's Zoox has roughly 100 driverless vehicles on the road in San Francisco and is trying to win rider attention with the playbook of a challenger brand: paid social-media influencers, sponsored community events, and, as Emmy Martin puts it for The New York Times, "wine pop-ups, festival sponsorships and a car built to be filmed."

The service itself is narrow. Riders drawn from a waitlist can take point-to-point trips only across SoMa, the Mission and the Design District, in Zoox's steering-wheel-free pods that seat four passengers facing each other. Waymo, by contrast, operates across a Bay Area service area of more than 260 square miles.

Zoox charges nothing in San Francisco. Its only paid ride-hailing service today runs in Las Vegas, and Amazon has said the plan is to launch a paid San Francisco service in the latter half of 2026.

The marketing push comes on the heels of a broader Waymo and Zoox expansion into new US cities in early September, which we covered here. It fits a run of coverage on the sector, our 58th autonomous-vehicles story in the last 90 days.