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Pew: 34% of US Adults Now Use AI Chatbots for Health Information, Half Call Answers Very Helpful

Summary

A Pew Research survey of 3,488 US adults finds 34% now use AI chatbots for at least one health-related task, led by fetching quick health information (28%), understanding what's causing symptoms (25%), and accessing low-cost information (22%). Roughly 47% call the answers extremely or very helpful, but only 29% say they are very comfortable sharing personal health data with the tools. Asian Americans (56%) and adults under 30 (44%) show the highest adoption; a companion Pew report published the same day finds Americans are more likely to say chatbots hurt than help those using them for loneliness, depression or stress.