Excited to share our paper! Due Process on Hold: A Queueing Framework for Improving Access in SNAP arxiv.org/abs/2605.15165 Millions of Americans interface with the social safety net via call centers that are too congested. In Holmes v. Knodell, bad operations = procedural due…
Who's Who of AI
angela zhou
assistant prof at USC Data Sciences and Operations and Computer Science; phd Cornell ORIE.
data-driven decision-making, operations research/management, causal inference, algorithmic fairness/equity
bureaucratic justice warrior
angelamzhou.github.io
What they're sharing
[2605.15165] Due Process on Hold: A Queueing Framework for Improving Access in SNAP arxiv.org
Starbucks Sold Its AI on a 99% Accuracy Number. Nine Months Later, 11,000 Stores Are Counting Milk by Hand. thestateofbrand.com
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Articles & links
angela zhou reposted
angela zhou reposted
"Starbucks Sold Its AI on a 99% Accuracy Number. Nine Months Later, 11,000 Stores Are Counting Milk by Hand" <<- aka, it worked in the lab so roll it out everywhere and let the big bang magic happen! www.thestateofbrand.com/news/starbuc...
Their own posts
Recent commentary
i don't think we should waste real expert reviewer's time reviewing mediocre AI-written papers and having real expert reviewer provide valuable feedback that, presumably, will just get sent to LLMs to complete. at that point the reviewers might as well be authoring along with the authors
need an ai agent to pm me on my multiple projects (or keep me from adding too many projects to my stack)
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