HomeAI Use-Case Library › AI in knowledge management: 19 real deployments

AI in knowledge management: 19 real deployments

Named deployments in knowledge management, grouped by industry.

19deployments
10in production or with results
5with a reported outcome
0halted or reversed
Aug 30, 2026last updated

Software & Tech 10 deployments

Anthropic

unified persistent cross-surface memory deployed across Claude chat and Claude Cowork on Free, Pro, and Max plans with continuous in-session memory updates

In production Aug 25, 2026 Enterprise copilots Source: techcrunch.com
Perplexity

Launched Portable Computer, a local AI agent platform running entirely on user hardware with zero token costs on Nvidia DGX Spark and Linux RTX GPU machines with Google Drive, Gmail and GitHub connectors

In production Aug 25, 2026 Qwen 3.8 27B, PPLX 27B Consumer assistants Source: venturebeat.com
Anthropic

Updated Claude Slack agent to read entire channel conversations and proactively join conversations unprompted, routing to existing workstreams or staying silent when it has nothing to contribute

Reported: roughly 30% better at deciding when — and, critically, when not — to jump into a conversation unprompted

Results reported Aug 24, 2026 Enterprise copilots Source: venturebeat.com
Meta

Meta began rolling Meta AI into Threads direct messages so users can discuss shared posts, images, links and videos with the assistant.

In production Jul 27, 2026 Meta AI Consumer assistants Source: TechCrunch
Samsung

Samsung SDS is deploying Claude Enterprise and Claude Code across Samsung affiliates and training applied-AI engineers with Anthropic.

Reported: The rollout covers roughly 70,000 employees across 20 affiliates; internal testers exchanged more than one million Claude messages within weeks.

In production Jul 25, 2026 Claude Enterprise, Claude Code Enterprise copilots Source: BigGo
Apple

Apple plans to use Alibaba's Qwen model to power Apple Intelligence text and image generation for users in mainland China.

Announced Jul 15, 2026 Apple Intelligence, Qwen Consumer assistants Source: TechCrunch
Fujitsu

Fujitsu signed a strategic partnership with Anthropic committing to deploy Claude to approximately 100,000 Fujitsu Group employees, targeting AI transformation for Japanese enterprises across critical infrastructure and mission-critical systems.

Announced May 27, 2026 Claude Enterprise copilots Source: Fujitsu
Accenture

Accenture runs Microsoft 365 Copilot at 740,000 paid seats, cited as Microsoft's 50K+-seat customers quadrupled year over year.

Reported: 740,000 seats deployed

In production Apr 29, 2026 Microsoft 365 Copilot Enterprise copilots Source: TechCrunch
NEC

NEC became Anthropic's first Japan-based global partner, deploying Claude to 30,000 employees using a Center of Excellence model.

Banking & Finance 5 deployments

KPMG

KPMG is adopting Microsoft Agent 365 to provide lifecycle management, security oversight and compliance for AI agents across its global organization, while extending Microsoft 365 Copilot to its full 276,000-person workforce.

Announced Jun 10, 2026 Microsoft Agent 365, Microsoft 365 Copilot Enterprise copilots Source: Microsoft
Deloitte

Deloitte is deploying Anthropic's Claude to its 470,000 employees as an anchor partner in the Claude Partner Network, alongside Cognizant's rollout to roughly 350,000 associates.

In production Jun 3, 2026 Claude Enterprise copilots Source: Investing.com
Grant Thornton UK

Grant Thornton UK is rolling out Anthropic's Claude to partners and employees across audit, tax, advisory and support functions between June and August as part of a £500 million AI programme, with partners required to use Claude for analysis, drafting and synthesizing large volumes of information under its GT Augment governance framework.

Announced Jun 2, 2026 Claude Enterprise copilots Source: Lets Data Science
EY

EY deployed Microsoft Copilot to 150,000 employees and is scaling the license to its 400,000-person global workforce under a $1 billion five-year initiative with Microsoft.

Reported: 15 percent productivity lift reported

Results reported May 22, 2026 Microsoft Copilot Enterprise copilots Source: Bloomberg
KPMG

KPMG signed a global alliance with Anthropic giving its 276,000 employees access to Claude and launching KPMG Digital Gateway Powered by Claude, a client-facing agentic workflow platform initially focused on tax and private equity.

Announced May 20, 2026 Claude Enterprise copilots Source: Anthropic

Manufacturing 1 deployment

Caterpillar

Voice-driven Cat AI Assistant built on Nvidia Jetson Thor for 118,000 employees as part of company-wide AI rollout

Aerospace & Defense 1 deployment

Government & Public Sector 1 deployment

European Parliament

The European Parliament plans an institutional AI hub giving members and staff governed access to models from four providers.

Announced Jul 19, 2026 EPGenAI Hub Enterprise copilots Source: Politico

Healthcare 1 deployment

Every entry names the organisation and links its source. Outcome figures are quoted as reported, never estimated. Vendor announcements without a named customer are excluded. Halted and reversed deployments are kept on purpose.