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AI in knowledge management: 55 real deployments

Named deployments in knowledge management, grouped by industry.

55deployments
33in production or with results
14with a reported outcome
3halted or reversed
Nov 2, 2026last updated

Software & Tech 31 deployments

ByteDance

Running Doubao Work work-agent platform for enterprise customers

Reported: 30.39 million monthly visits in September 2026

Results reported Oct 30, 2026 Doubao Work Source: en.sedaily.com
Alibaba

Running Qwen Office work-agent platform for enterprise customers

Reported: 46.55 million monthly visits in September 2026

Results reported Oct 30, 2026 Qwen Office Source: en.sedaily.com
Tencent

Running WorkBuddy work-agent platform for enterprise customers in China

Reported: 85.34 million monthly visits in September 2026; reached half of China's top 500 companies with 50,000+ developers and 200,000+ registered skills

Results reported Oct 30, 2026 WorkBuddy Source: en.sedaily.com
Google

AI-generated voice deployed in NotebookLM Audio Overviews

In production Oct 29, 2026 Source: radioink.com
Google

Deploying Gemini-powered Chrome autofill that uses the Personal Intelligence stack to mine users' Gmail for flight confirmations, tracking numbers, order IDs and membership details when filling web forms

In production Oct 28, 2026 Gemini Source: techcrunch.com
Apple

Siri AI contextual memory in iOS 27.2, recalling past conversations and drawing on Messages photos, Calendar event attendees, voicemails, and Safari history

In production Oct 26, 2026 Siri AI Source: macrumors.com
Anthropic

Launching a joint AI consultancy with Hg to embed Claude-wielding consultants and engineers inside European businesses, with hubs in London and Berlin by end of 2026

Announced Oct 23, 2026 Claude Source: ft.com
Tencent

Yuanbao Search API deployed to power 50+ internal Tencent properties including WorkBuddy, ima, and Tencent Video

In production Oct 20, 2026 Yuanbao Search API Source: chaincatcher.com
Notion

Sixth-generation AI agent harness running tasks for 24+ hours with Auto router selecting models per task for quality, speed, and cost balance, plus a separate verifier model gating agent actions in review mode

Reported: delivers results Notion compares to Opus 5.5 and Astra at about 90% lower average cost

In production Oct 19, 2026 Source: notion.com
Microsoft

Using Anthropic's Claude models in Microsoft Copilot, with internal push to prioritize Claude over OpenAI models despite higher costs

In production Oct 12, 2026 Claude Source: theinformation.com
Atlassian

Integrated GPT-6 Astra and GPT-5.6 series across Rovo, Jira, Confluence, Bitbucket, Loom and Goals via an MCP server

Reported: MCP server handles 15M+ calls/day across 220+ tools

In production Oct 6, 2026 GPT-6 Astra, GPT-5.6 series Source: venturebeat.com
Meta

Personal AI agent maintaining hourly-updated profiles on users' friends, family, and colleagues, logging location, work, dates, trips, resolved arguments, and relationship hints

In production Oct 5, 2026 Muse Source: wired.com
Meta

Muse AI agent maintains a page for every person in the user's life, refreshed hourly from contacts, messages, and followed accounts, with facts, history, and tips to improve relationships

In production Oct 4, 2026 Muse Source: wired.com
Meta

Deploying Muse AI agent that manages user emails, files, and personal data on dedicated cloud virtual machines

Reported: SEV-2 vulnerability found allowing attacker access to user VMs; safety warning added to app after bug bounty disclosure

Results reported Sep 26, 2026 Muse Source: thestar.com.my
Microsoft

Consolidated 365 Copilot and consumer Copilot into a single business-focused app with Home chat and task delegation, Code natural-language app building, and Autopilot always-on cloud agents monitoring email and Teams

Announced Sep 25, 2026 Copilot Source: bloomberg.com
Apple

Deploying Apple Intelligence AI features in macOS 27, including background Siri processes that persist when the feature is nominally disabled

Reported: Consumed 22.28 GB of disk and left unkillable Siri processes writing data even when disabled

Results reported Sep 22, 2026 Apple Intelligence Source: dbushell.com
Mozilla

Deploying Mistral-powered AI browsing assistant in Firefox Smart Window with answer-checking, tab grouping, duplicate detection and visual history search

In production Sep 16, 2026 Smart Window Source: mistral.ai
Google

Deploying Gemini AI in Googlebook AI-native laptop platform via Magic Pointer, custom widgets and Android phone mirroring

Announced Sep 15, 2026 Gemini Intelligence, Gemini Nano v3 Source: tech-insider.org
Meta

Deploying Muse AI agent via six-microphone voice interface in camera-free smart glasses

Announced Sep 15, 2026 Muse Source: theinformation.com
Google

Gemini Spark agent deployed to search, curate, edit, organize, share, and run recurring workflows against user Google Photos libraries for Gemini AI Pro and Ultra subscribers

Announced Sep 4, 2026 Gemini Spark Source: techcrunch.com
HUMAIN

AI productivity bundle pairing HUMAIN ONE with Microsoft 365 Copilot on Azure targeting enterprise users across the Middle East and Africa

Announced Aug 31, 2026 Microsoft 365 Copilot Source: prnewswire.com
Anthropic

unified persistent cross-surface memory deployed across Claude chat and Claude Cowork on Free, Pro, and Max plans with continuous in-session memory updates

In production Aug 25, 2026 Enterprise copilots Source: techcrunch.com
Perplexity

Launched Portable Computer, a local AI agent platform running entirely on user hardware with zero token costs on Nvidia DGX Spark and Linux RTX GPU machines with Google Drive, Gmail and GitHub connectors

In production Aug 25, 2026 Qwen 3.8 27B, PPLX 27B Consumer assistants Source: venturebeat.com
Anthropic

Updated Claude Slack agent to read entire channel conversations and proactively join conversations unprompted, routing to existing workstreams or staying silent when it has nothing to contribute

Reported: roughly 30% better at deciding when — and, critically, when not — to jump into a conversation unprompted

Results reported Aug 24, 2026 Enterprise copilots Source: venturebeat.com
Meta

Meta began rolling Meta AI into Threads direct messages so users can discuss shared posts, images, links and videos with the assistant.

In production Jul 27, 2026 Meta AI Consumer assistants Source: TechCrunch
Samsung

Samsung SDS is deploying Claude Enterprise and Claude Code across Samsung affiliates and training applied-AI engineers with Anthropic.

Reported: The rollout covers roughly 70,000 employees across 20 affiliates; internal testers exchanged more than one million Claude messages within weeks.

In production Jul 25, 2026 Claude Enterprise, Claude Code Enterprise copilots Source: BigGo
Apple

Apple plans to use Alibaba's Qwen model to power Apple Intelligence text and image generation for users in mainland China.

Announced Jul 15, 2026 Apple Intelligence, Qwen Consumer assistants Source: TechCrunch
Fujitsu

Fujitsu signed a strategic partnership with Anthropic committing to deploy Claude to approximately 100,000 Fujitsu Group employees, targeting AI transformation for Japanese enterprises across critical infrastructure and mission-critical systems.

Announced May 27, 2026 Claude Enterprise copilots Source: Fujitsu
Accenture

Accenture runs Microsoft 365 Copilot at 740,000 paid seats, cited as Microsoft's 50K+-seat customers quadrupled year over year.

Reported: 740,000 seats deployed

In production Apr 29, 2026 Microsoft 365 Copilot Enterprise copilots Source: TechCrunch
NEC

NEC became Anthropic's first Japan-based global partner, deploying Claude to 30,000 employees using a Center of Excellence model.

Banking & Finance 11 deployments

Schwab

Deploying Anthropic's Claude for Financial Advisors to affiliated registered investment advisors at a 20-seat enterprise minimum priced at $4,800 per year, effectively limiting access to firms above $100M AUM

Announced Oct 24, 2026 Claude for Financial Advisors Source: riabiz.com
Daiwa Securities

Prior deployment of Sakana AI enterprise agents for business operations, cited by Sakana as the deployment base for the Aquarium platform launch

In production Oct 23, 2026 Source: superpowerdaily.com
SMBC Group

Prior deployment of Sakana AI enterprise agents for business operations, cited by Sakana as the deployment base for the Aquarium platform launch

In production Oct 23, 2026 Source: superpowerdaily.com
Mitsubishi UFJ Bank

Prior deployment of Sakana AI enterprise agents for business operations, cited by Sakana as the deployment base for the Aquarium platform launch

In production Oct 23, 2026 Source: superpowerdaily.com
Bloomberg

Extending ASKB orchestrated multi-agent conversational AI from beta to all 375,000 Terminal users, with custom document and data integration and citation-backed responses for capital-markets workflows

In production Oct 15, 2026 ASKB Source: wsj.com
Mizuho Financial Group

Deploying Mizuho Cowork autonomous AI agent platform to roughly 30,000 employees for autonomous multi-step research, analysis, and document workflows on non-routine tasks

Pilot Oct 5, 2026 Claude Agent SDK Source: xtech.nikkei.com
KPMG

KPMG is adopting Microsoft Agent 365 to provide lifecycle management, security oversight and compliance for AI agents across its global organization, while extending Microsoft 365 Copilot to its full 276,000-person workforce.

Announced Jun 10, 2026 Microsoft Agent 365, Microsoft 365 Copilot Enterprise copilots Source: Microsoft
Deloitte

Deloitte is deploying Anthropic's Claude to its 470,000 employees as an anchor partner in the Claude Partner Network, alongside Cognizant's rollout to roughly 350,000 associates.

In production Jun 3, 2026 Claude Enterprise copilots Source: Investing.com
Grant Thornton UK

Grant Thornton UK is rolling out Anthropic's Claude to partners and employees across audit, tax, advisory and support functions between June and August as part of a £500 million AI programme, with partners required to use Claude for analysis, drafting and synthesizing large volumes of information under its GT Augment governance framework.

Announced Jun 2, 2026 Claude Enterprise copilots Source: Lets Data Science
EY

EY deployed Microsoft Copilot to 150,000 employees and is scaling the license to its 400,000-person global workforce under a $1 billion five-year initiative with Microsoft.

Reported: 15 percent productivity lift reported

Results reported May 22, 2026 Microsoft Copilot Enterprise copilots Source: Bloomberg
KPMG

KPMG signed a global alliance with Anthropic giving its 276,000 employees access to Claude and launching KPMG Digital Gateway Powered by Claude, a client-facing agentic workflow platform initially focused on tax and private equity.

Announced May 20, 2026 Claude Enterprise copilots Source: Anthropic

Government & Public Sector 4 deployments

National Board of Institutional Care

Blocked ChatGPT and Claude on work computers

Halted / reversed Oct 23, 2026 Source: dailynorthern.com
Sweden's Government Offices

Blocked ChatGPT and Claude on work computers citing security concerns and mandated Microsoft Copilot as the only AI tool to pass its security review

Halted / reversed Oct 23, 2026 Microsoft Copilot Source: dailynorthern.com
European Parliament

The European Parliament plans an institutional AI hub giving members and staff governed access to models from four providers.

Announced Jul 19, 2026 EPGenAI Hub Enterprise copilots Source: Politico

Healthcare 2 deployments

OpenEvidence

AI medical search engine deployed for use by US physicians

Reported: Used by nearly two-thirds of the approximately 1 million US physicians; on track for $400M–$500M in 2026 ad revenue

Results reported Oct 21, 2026 Source: ft.com

Media & Entertainment 2 deployments

CNN

licensing CNN articles to power Gemini responses to news queries with attribution and compensation; deal also covers experimental Google product features, search experiences, and internal tooling

Announced Oct 15, 2026 Gemini Source: cnn.com
TikTok

US staff use ByteDance's internal chat app Lark and ByteDance-built AI chatbot Aime for internal coordination

In production Oct 9, 2026 Lark, Aime Source: politico.com

Aerospace & Defense 2 deployments

SpaceX

Grok Bot will route tasks to different AI providers based on task type: Claude Opus 5.5 for heavy reasoning and coding, Midjourney for image generation, and Suno for audio and music

Announced Oct 7, 2026 Claude Opus 5.5, Midjourney, Suno Source: thenextweb.com

Transportation 1 deployment

Uber

Deployed OpenAI's ChatGPT Work companywide to more than 30,000 employees for knowledge work, with integrations into Google Drive and Slack and an internal AI skills library, giving operations, finance, marketing, and product teams access first

In production Oct 22, 2026 ChatGPT Work Source: openai.com

Military 1 deployment

Department of Defense

Secure GenAI.mil portal providing ChatGPT Mil, Grok for Government, and Google Gemini to DoD personnel for productivity and workflow support

Reported: 1.7M unique users onboarded out of 3M DoD personnel

Results reported Aug 31, 2026 ChatGPT Mil, Grok for Government, Google Gemini Source: techcrunch.com

Manufacturing 1 deployment

Caterpillar

Voice-driven Cat AI Assistant built on Nvidia Jetson Thor for 118,000 employees as part of company-wide AI rollout

Every entry names the organisation and links its source. Outcome figures are quoted as reported, never estimated. Vendor announcements without a named customer are excluded. Halted and reversed deployments are kept on purpose.