Métropole du Grand Paris
Announced the Greater Paris Autonomous Driving Living Lab robotaxi pilot targeting 2028 launch across up to five northwest Paris communes, with commercial service across roughly 30 municipalities by 2030
Início › AI Use-Case Library › AI in public services: 6 real deployments
AI in public services: 6 real deployments
Named deployments in public services, grouped by industry.
6deployments
4in production or with results
2with a reported outcome
0halted or reversed
Oct 26, 2026last updated
Government & Public Sector 4 deployments
HHS
Using Gemini for Government agentic suite with data connectors and specialized skills for procurement, policy interpretation and constituent engagement
Government of Malaysia
Malaysia plans a voice-cloned AI avatar of Prime Minister Anwar Ibrahim to guide citizens through government services, payments and transaction confirmations in multiple languages and dialects.
UK Department for Work and Pensions
The UK DWP launched an 'AI Work Assistant' offering unemployed workers round-the-clock AI help with CV writing, job searches and career guidance.
Nonprofit 2 deployments
International Rescue Committee (IRC)
IRC's Signpost AI agents deliver humanitarian assistance information at scale, with strict escalation guardrails as the precondition for moving past pilot.
Reported: Reached 4,700 Nigerian teachers, on track for 22,000.
International Rescue Committee (Airbel Impact Lab)
The IRC's Airbel Impact Lab deploys AI in humanitarian operations: a diagnostic tool trained on 50,000+ clinical images under evaluation in the DRC and Burundi for ten neglected tropical diseases, the aprendIA AI education agent for teachers in Nigeria, and Signpost AI agents helping displaced people in Bangladesh and Nigeria access food, legal documentation, and education.
Reported: aprendIA grew from 400 Nigerian teachers to 4,700 in under a year, targeting 22,000 by December
Every entry names the organisation and links its source. Outcome figures are quoted as reported, never estimated. Vendor announcements without a named customer are excluded. Halted and reversed deployments are kept on purpose.